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Data Deletion Policy

Enlightify > Data Deletion Policy

Data Deletion Policy – Enlightify Learning Academy

Effective Date: December 31, 2024

At Enlightify Learning Academy, we respect your right to privacy and provide you with the ability to delete your personal data from our systems. This policy explains the process and terms for requesting data deletion.

1. User Rights

You have the right to request the deletion of your personal data collected and stored by Enlightify Learning Academy.

2. Data Eligible for Deletion

The following types of data are eligible for deletion:

  • Personal identification information (e.g., name, email, phone number)
  • Academic records and related details
  • Any other information directly associated with your account

3. Data Not Eligible for Deletion

Certain data may not be eligible for deletion if:

  • It is required for compliance with legal obligations.
  • It is necessary for resolving disputes, enforcing agreements, or ensuring platform security.

4. How to Request Data Deletion

To request the deletion of your data:

  1. Email us at mail@enlightify.org with the subject line “Data Deletion Request.”
  2. Include the following details:
    • Your full name
    • Contact information
    • Account details or proof of identity to verify your request

5. Processing Your Request

  1. Upon receiving your request, we will verify your identity and account ownership.
  2. If eligible, your data will be permanently deleted from our systems within 15 business days of approval.
  3. You will receive a confirmation email once the deletion process is complete.

6. Important Notes

  • Data deletion is irreversible; once processed, your account and associated data cannot be recovered.
  • Data stored in backup systems may take longer to delete but will not be accessible or used.

7. Contact Us

If you have any questions or require further assistance regarding this policy, please contact:
📧 Email: mail@enlightify.org
📞 Phone: +91 78953 30387 (Monday to Saturday, 9:00 AM to 9:00 PM)

At Enlightify Learning Academy, your privacy and trust are our top priorities. We are committed to providing a transparent and secure data deletion process.