Refund Policy

This Refund Policy explains when payments made to Enlightify Learning Academy may be eligible for a refund. By purchasing or enrolling in any of our courses, programs, subscriptions, or educational services, you agree to this policy.

Refund Eligibility

Payments made for educational services, including online courses, offline classes, coaching programs, recorded lectures, digital study materials, assessments, subscriptions, and other educational content are generally non-refundable. Once access to a course, service, or digital content has been provided, refunds are ordinarily not available.

Refunds may be considered in limited circumstances, such as verified duplicate payments or accidental overpayments. In such cases, the excess amount may be refunded after review and verification. Where possible, approved refunds will be issued through the original payment method.

In rare situations, a refund may also be considered if a technical issue on our platform prevents access to a purchased service and the issue cannot be resolved within a reasonable period. Refunds are not available for problems caused by internet connectivity, user devices, browser settings, software conflicts, or temporary maintenance activities.

Additional Information

Failure to attend classes, access course materials, or use purchased services does not create a right to a refund. If you believe a payment was made in error, please contact us before initiating a dispute with your bank or payment provider so that we can review the matter and work toward an appropriate resolution.

We may update this Refund Policy from time to time. Any changes will be reflected by updating the Effective Date shown above. Continued use of our services after an update constitutes acceptance of the revised policy.

Contact Us

If you have questions regarding this Refund Policy or a payment made to Enlightify Learning Academy, please contact us.